Thank you for choosing Ryan Smirl. Your privacy is of utmost importance to us, and we are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, utilize, disclose, and protect your personal data when you access our website (the "Site") and use our associated services. By using the Site, you acknowledge and consent to the practices described herein.
1. Information We Collect
We may gather the following categories of information from or about you:
- Personal Identifiable Information (PII): This includes information you provide voluntarily when placing an order, creating an account, or interacting with our services—such as your full name, email address, phone number, shipping/billing address, and payment details (e.g., credit card information).
- Browsing and Usage Data: We collect information about your interactions with the Site, including pages visited, products viewed, search terms entered, time spent on the Site, and device information (e.g., browser type, operating system, IP address). This data is collected through cookies, web beacons, and other standard tracking technologies.
- Voluntarily Provided Information: Any additional data you choose to share with us, such as feedback, reviews, survey responses, or comments submitted through the Site or customer service channels.
2. How We Use Your Information
We use your personal information solely for legitimate business purposes, including:
- Processing, fulfilling, and tracking your orders (e.g., coordinating shipping, verifying payment details).
- Managing your user account (e.g., updating account information, facilitating login access).
- Providing customer support (e.g., addressing inquiries, resolving issues related to your orders or account).
- Sending transactional communications (e.g., order confirmations, shipping notifications, account updates).
- Personalizing your Site experience (e.g., recommending products based on browsing history, tailoring content to your preferences).
- Improving our Site, products, and services (e.g., analyzing user behavior to enhance functionality, identifying areas for improvement).
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may disclose your information only in the following limited circumstances:
- Third-Party Service Providers: We share information with trusted third-party vendors who assist us in operating our business, such as payment processors (to securely handle transactions), shipping carriers (to deliver orders), and IT service providers (to maintain the Site). These providers are contractually obligated to use your information only to perform the services we request and to protect its confidentiality.
- Business Transitions: In the event of a merger, acquisition, sale of assets, or other business restructuring, your information may be transferred to the successor entity as part of the business transaction. We will notify you of any such transfer via email or prominent posting on the Site.
- Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, comply with legal processes, or ensure the safety of our users or the public.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your experience on the Site. Cookies are small text files stored on your device that allow us to:
- Remember your login preferences and account details.
- Track browsing behavior to personalize content and recommendations.
- Analyze Site traffic and usage patterns to improve performance.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may limit functionality on the Site (e.g., preventing access to your account or personalized features). For more details on how we use cookies, you may contact us at the address below.
5. Data Security
We have implemented appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encrypted payment processing, secure server storage, and restricted access to data by authorized personnel only.
However, it is important to note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information to the fullest extent possible, we cannot guarantee absolute security. You assume any risk associated with transmitting information to us via the internet.
6. Your Rights Regarding Personal Information
You have the following rights with respect to your personal information, subject to applicable data protection laws:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal information (where permitted by law).
To exercise these rights, please contact our privacy team at [email protected] with your full name, email address associated with your account, and a detailed description of your request. We will respond to valid requests within a reasonable timeframe as required by law. 7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make updates, we will revise the "Last Updated" date at the top of this page. The revised policy will take effect immediately upon posting on the Site.
Your continued use of the Site after the updated Privacy Policy is posted constitutes your acceptance of the changes. We encourage you to review this policy regularly to stay informed about how we protect your information.
8. Cross-Border Data Transfers
Our operational headquarters is located in the United States. If you are accessing the Site from Canada or any other country outside the U.S., your personal information will be transferred to and processed in the United States.
By using the Site, you acknowledge that the data protection laws of the U.S. may differ from those in your country of residence. We ensure that your information receives adequate protection by:
- Entering into standard contractual clauses (SCCs) with third-party service providers.
- Implementing industry-standard security measures for data storage and transmission.
- Complying with applicable cross-border data transfer regulations, including those relevant to Canadian users.
Canadian users may exercise their rights under local privacy laws (e.g., Personal Information Protection and Electronic Documents Act, PIPEDA) by contacting us at [email protected]. 9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:
