We support all major credit and debit cards for online purchases, including Visa, Mastercard, and American Express. Payments are processed through a trusted third-party payment gateway to ensure maximum security. Please note that we do not store complete credit/debit card information on our internal servers.
- U.S. Orders: All products are priced and charged in U.S. Dollars (USD) for shipments to U.S. addresses.
- Canadian Orders: All products are priced and charged in Canadian Dollars (CAD) for shipments to Canadian addresses.
The currency selector at the top of our website is for display purposes only, designed to help you estimate costs in your preferred currency. The final transaction currency is determined exclusively by your shipping destination—USD for U.S. deliveries and CAD for Canadian deliveries.
If your payment card is issued in a different country or currency than your order’s transaction currency, your bank or card issuer may apply currency conversion fees or foreign transaction charges. These fees are solely the responsibility of your financial institution and are not collected or controlled by Katlin Larsen Northline.
When you submit an order, your bank may place a temporary authorization hold on your card for the full order amount. This hold is not a charge—funds will be officially captured only once your order is confirmed and processed.
In the event of a payment decline or if your transaction is flagged for additional review, we may contact you to verify your payment details. If verification cannot be completed, we reserve the right to cancel the order.
Approved refunds will be credited directly to the original payment method used at checkout. Once processed, refunds typically reflect on your bank or card statement within 5–10 business days, though processing times may vary by financial institution.
For questions or concerns regarding payments, refunds, or transactions, please contact our customer support team at
[email protected].
